"for all your web needs"

KV Web Solutions FAQ.

If you require further assistance you may contact us support@kvwebsolutions.com or Open a support ticket here.

If you wish to ask a question or leave a comment for KV Web Solutions Please feel free to do so here.

 

Questions
  • How do I get my Email?

Answer

Web mail can be accessed by going to http://yourdomain.com/webmail
Or you may configure your mail client with the following Mail Server
Username: you@yourdomain.com
Password: yourpassword

Incoming Mail Server: mail. yourdomain.com
Incoming Mail Server: (SSL) kvwebsolutions.com
Outgoing Mail Server: mail. yourdomain.com (server requires authentication) port 25
Outgoing Mail Server: (SSL) kvwebsolutions.com (server requires authentication) port 465
Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)

If you require further assistance you may contact us support@kvwebsolutions.com or Open a support ticket here.

  • What is my name server?

Answer

NS1.KVWEBSOLUTIONS.COM & NS2.KVWEBSOLUTIONS.COM

If you require further assistance you may contact us support@kvwebsolutions.com or Open a support ticket here.

  • What is Shared Hosting?

Answer

Many websites can reside on a single IP address. If you require a Dedicated IP address please contact us.

If you require further assistance you may contact us support@kvwebsolutions.com or Open a support ticket here.

  • Is My website secure?

Answer

At KV Web Solutions your data security is very important our Private Servers are just that.
Many hosting companies use a Shared Server that means many Hosting companies on the same server.
Not KV Web Solutions we only have Dedicated Servers to insure data security and privacy for all our customers.

If you require a Dedicated Server please contact us. We will be happy to help.

If you require further assistance you may contact us support@kvwebsolutions.com or Open a support ticket here.

  • How do I pay my bill?

Answer

If you are not on Auto Billing you may signup now

Basic Web Hosting $ 4.95 / Monthly Pay with PayPal

Advanced Web Hosting $ 9.95 / Monthly Pay with PayPal

E-Commerce Web Hosting $ 19.95 / Monthly Pay with PayPal

Ultimate Web Hosting $ 29.95 / Monthly Pay with PayPal

Or send payment to:

KV Web Solutions
9333 Jornada Ln # 2
Atascadero, CA. 93422

If you require further assistance you may contact us support@kvwebsolutions.com or Open a support ticket here.

  • How do login to cPanel?

Answer

You may go to yourdomain.com/cpanel
Make sure you have your username & password.
If you lost or don’t know this information click here to open a support ticket.

If you require further assistance you may contact us support@kvwebsolutions.com or Open a support ticket here.

  • How do I add Email accounts?

Answer

You may add email accounts any time you need to just login to cpanel and on the mail tab go to Email Accounts.
If you can't add any more accounts that is because you have used up all available accounts for your hosting plan.
If you need more email accounts please contact us.

If you require further assistance you may contact us support@kvwebsolutions.com or Open a support ticket here.

  • How do I FTP to My Website?
Answer

FTP Address: ftp.yourdoamin.com
Server Port: 21

You may add FTP accounts any time you need to just login to cpanel and on the Files tab go to FTP Accounts.
If you can't add any more accounts that is because you have used up all available accounts for your hosting plan.
If you need more FTP accounts please contact us.
  • Why can't I login to the "Client Login" on KV Web Solutions website?

Answer

You may go to kvwebsolutions.com/client/
Make sure you have your username & password.
If you lost or don’t know this information click here to open a support ticket.

If you require further assistance you may contact us support@kvwebsolutions.com or Open a support ticket here.